Make sure that you are not using Chrome.
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Empty your Temp folder to prevent file conflicts. Click the below given link for instruction on emptying your Temp folder: -
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Press and hold the Windows key and the letter R
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In the Run box type: %temp% and press Enter
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When the folder containing all temporary files opens press and hold the CTRL button and the letter A to highlight all files in that folder
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Clearing your browser cache. For this please follow the steps listed at the below given link – http://help.ea.com/article/clearing-your-browsers-cache http://help.ea.com/article/clearing-your-browsers-cache
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Try deleting your OfflineCache file in the following way.
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1. In Origin, click the settings gear next to your username on the upper right side
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2. Select Settings from the dropdown
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3. Click on the ‘Browse Game Installers’ button. A window will appear with folders in it.
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4. Shut down Origin
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5. Then in the window, double click on the folder with your email address.
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6. Delete the file called ‘OfflineCache’
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7. Launch Origin again